Office Manager

Full-Time, Permanent, Monday to Friday 8am to 5pm

At Whitecloud Mechanical, we deliver quality, complete and efficient mechanical repair to St. Paul and the surrounding area. We focus on maintenance, repair, and finding the real cause for issues with customer units.  Quality of work cannot be compromised.  Our team is seeking an Office Manager to provide leadership in organization and efficiency in our operations. 


In this Office Manager role:

  • You’ll work hard, and it’ll be worth it.

  • You’ll lead, develop, and work alongside technicians and apprentices

  • You’ll develop solutions to day-to-day challenges; you’ll learn to think on your feet.

  • You’ll receive guidance but not heavy-handed micro-management from your director.

  • You’ll be relied upon – and trusted – to initiate process improvements that enhance your team’s output and satisfaction.

  • You’ll grow as much as you want to grow – with on-the-job experience and tons of learning opportunities Whitecloud Mechanical offers.

  • You’ll be part of a team that is as much a family as it is coworkers


This position oversees technicians and apprentices, and reports to the owner/operator.


Duties include but are not limited to:

  • Interacting with, building relationships with current customers, and attracting new customers

  • Maintaining and supporting customer accounts

  • Supplying technicians with components necessary to complete their jobs.

  • Maintaining and developing relationships with vendors and suppliers

  • Assisting with recruitment, selection, training and performance management activities.

  • Delegating tasks and responsibilities. Overseeing task completion and supporting team members as required with their job duties.

  • Planning and distributing employee work schedules.

  • Providing strong leadership that supports cohesive culture and focuses on the core values of the organization

  • Holding team meetings

  • Helping owner/operator in the development and implementation of procedures that improve efficiency and increase/improve services.

  • Providing training, feedback and coaching to employees.


Office Manager Core Skills:


  • Teamwork

  • Organization

  • Interpersonal Communication

  • Delegation

  • Mentoring

  • Problem-solving

  • Task Oriented with the ability to meet deadlines

  • Motivation

  • Vision and Implementation



Who you are:

  • An experienced parts technician or service writer with more than three years in the Heavy-duty industry looking to take their career to the next level.

  • A growing professional with a minimum of one to three years in a supervisory position.

  • An excellent communicator who has a focus on utilizing both written and oral communication skills.

  • A proven leader with effective management skills in supervision, team motivation, mentorship, and planning; and a desire to grow yourself as a leader through continued learning and a never-ending search for continuous self-improvement.


Does this role sound like your next challenge? Are you ready to become an essential part of the Whitecloud Mechanical team? Please submit your resume and cover letter today.

To Applicants Applying:

Whitecloud Mechanical offers a competitive compensation package with performance-based bonuses, opportunities for continuing education and career growth, and an outstanding work environment.


Please ensure that your application consists of the following:

  1. Cover letter that includes your motivation for applying and why you would be the ideal candidate.

  2. Please include your compensation expectations and an up-to-date resume.

  3. Any applicable certifications.


Please direct your complete application package to: james@whitecloudmechanical.ca

POSTING EFFECTIVE until a suitable candidate has been found.

We thank all candidates in advance for their applications, however, only those being selected for an interview will be contacted.